Shipping Info
US Canada
How long will it take to ship my order? 
  • U.S. Shipping Times:
    FedEx SmartPost*: 8 - 10 business days
    FedEx Home Delivery: 6 - 7 business days
    FedEx Two Day: 3 - 4 business days
    FedEx Standard Overnight: 2 - 3 business days
  • PLEASE NOTE: Shipping time also includes order processing time and orders are typically processed within one business day. Orders shipping via FedEx SmartPost will ship via FedEx and will be assigned a tracking number. The order can be tracked until it arrives at your local post office. After that, it will ship USPS and is no longer trackable. At this time, this option is only available in the contiguous US.
How will I know when my order ships? Will I receive a tracking number?
  • After you place your order you will receive an email from AVEX confirming your order details. Additionally, you will receive another email with within 2 - 3 business days with your FedEx tracking information. If you select the FedEx SmartPost option, you will only be able to track the package to your local post office. From there, the package is sent USPS and can no longer be tracked via FedEx.
How much will the shipping cost on my order?
  • Flat rate $4.99 shipping is available in the contiguos US and is available when you select the FedEx SmartPost option in checkout. If you spend $35 or more, your shipping is free ! If you are looking for next day or any other accelerated shipping method, and if you are in Canada then we recommend you enter your address in the shipping estimator on your shopping cart page.
How long will it take to ship my order?
  • Canada Shipping Times:
    FedEx International Ground: 3 - 9 business days
    FedEx Economy International: 3 - 7 business days
    FedEx Priority International: 2 - 5 business days
  • PLEASE NOTE: Shipping time also includes order processing time and orders are typically processed within one business day.
How will I know when my order ships? Will I receive a tracking number?
  • After your order is place, you will receive an email from Contigo confirming your order details. Additionally, you will receive another email within 2 - 3 business days with your FedEx tracking information.
How much will the shipping cost on my order?
  • Shipping costs vary depending on your location. We recommend you use the shipping estimator on the checkout page to get an estimate. Please be aware that $4.99 shipping and free shipping on orders over $35 are only valid on orders shipping in the contiguous US.